Unable to log in to specific account?

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Unable to log in to specific account?

Postby Jezzaaz » Wed Apr 22, 2020 8:27 pm

I've been playing this 1 account for a day or so now but just now I can't log into that account (Skarlark), instead the game mixes the logging in screen with the actual game, still I have no access to anything on the top bar of the screen, can't see my character.. etc . It's extremely frustrating! I'm using steam for helmet heroes.
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Re: Unable to log in to specific account?

Postby Eden » Wed Apr 22, 2020 11:42 pm

Try on another platform or browser maybe?. Unless it's direct acc created on Steam then try to reinstall HH app. If that won't help contact Robby.
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Re: Unable to log in to specific account?

Postby Jezzaaz » Thu Apr 23, 2020 12:39 am

Yeah, I've already tried all of your suggestions, thanks ;)

Okay, well I'll contact Robby. Hope somehow this ends up working for many others that i know have this problem..
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Re: Unable to log in to specific account?

Postby TheOfficailKiller » Thu Apr 23, 2020 2:55 pm

This problem has actually happened to me so How i went around and fixed it was by switching to the mobile version of helmet heroes and it fixed it for me. Hope that works for you!
Allways Keepin It Real Packs Of Steel

Staying On Helmet Heroes Till The Very End

This Browser MMORPG Will Live On Forever In Memory
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Re: Unable to log in to specific account?

Postby Jezzaaz » Fri Apr 24, 2020 5:41 pm

Hi, thanks for the suggestion!

Unfortunately I've had the mobile app for ages and the same thing happens on there, I'm using android but that's probably not it :lol:

In fact the game stuck me on the loading screen for a second time over 2 days! So it's repetitive.. please fix this helmet heroes.
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