Last edit*
All my pets have been returned to me now, and my money has been reimbursed. Thanks robby for fixing the issue!
Upon refreshing my game, I lost 4 pets:
Uber1 ~level104 (stalker jr) is gone!!!
Uber3 ~level 89 (stalker jr) is gone!!!
Uber4 ~level 30 (stalking) is gone!!!
Uber7 ~level 24 (chippy) is gone!!!
Edit* Uber2 ~level 102 *stalker jr) IS NOW GONE TOO!!!! WHAT THE!?!?
And I lost all the money I had in my ATM which was ~2.9million. My ATM read as 0, I am able to deposit money and take it out, but the money I had is completely gone upon refreshing.
I have been on the game all day, literally, other than a few refreshes before.
I have no proof, so this is why I need rob to take a look at the server and see where my data was lost, can also check IP's and what not to see that nobody else was on my account and I indeed am in control.
I already did all the 'trouble shooting' you can do;
cleared cache
reset browser
tried a different browser
logged in on a different computer
signed out / signed back in
The data is simply gone without any rhyme or reason. If I was reported or something and this is my punishment, whatever. I'd at least like to know the reasoning for the loss of this data and whether it was intentional or not, and if it will be replaced given my lack of evidence. I've spent a bit on this game, and i'm not just talking countless hours, $$$, so I am invested a bit and I don't plan on giving up on the game quite yet over a bug like this, but if it doesn't get fixed, what assurance do I have it won't happen again?Simply put, I am fed up but patiently waiting for this to work itself out. Rob please take a look at my account data and investigate the issue ASAP.
Edit*
IGN: ApatheticGamer
I found this screenshot of my pets from about a week ago, Uber2 leveled up once to 102, and Uber3 was about level 88 or 89 when I lost it, the rest stayed the same. Uber, Uber1, Uber5, and Uber6 are still with me, but the others you see in the screenshot have vanished.