Guys, I have have had super good service from Robby by just emailing him and then being patient. He took about 5 working days to respond because I am not the only one with issues but I got my stuff back. Listing what you have lost, sending him an nice email and being patient should be the start inst...
Just so you know in other games MANY regions are banned from getting into online games so don't be surprised with this information. It just that they are not usually as kind and transparent as Robby is. At least he let everyone know!
yep, site server change. Give it a day. Also see note on top of the page: The server company is undergoing transferring of their data and services. Because of this, you may experience loading issues over the next few days.
You are correct in being worried about a lot of this. Former PlayerIO (now Yahoo GamesNet) is what runs the Helmet Heroes game servers. Yahoo bought them about 2 years ago. If it were to shut down, I would have a massive undertaking in transferring the games servers to another service. Fortunately ...